Contact us

Please, order well ahead to allow for shipping. Contact us by one of the following.
Tel: 81-72-737-1902 (international)(We are often unable to receive your call. Consider using Email or Fax)
Fax: 81-72-737-1903 (international)

I live outside Japan. Can I order charcoal for practicing tea (or other purposes)? And can you deliver my order?
Only our certified high-grade brand of Nose Kikusumi can be ordered by customers living abroad. If this is acceptable, your order will be sent by air freight. This is subject to the destination of shipment (country, region). It is necessary on a case-by-case basis and requires confirmation and special arrangements on how orders need to be handled. At present, we only send overseas orders using the following air carriers: Express Mail Service (EMS).
特別な検査を受け手続きをした「能勢菊炭ブランド」に限って航空輸送をお認めいただいております。 ただし、仕向け先(配送国・地域)毎に取扱いの規定があり事前の調査及び調整が必要となっています。 現在の取扱い輸送機関は国際スピード郵便(EMS)となっています。